Do phone-free concerts lead to better experiences? We asked Northeastern experts
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Do phone-free concerts lead to better experiences? We asked Northeastern experts

NGN (2025). “If you have 10,000 people at a concert and 8,000 of them are holding a phone, there’s something deeply disconnected,” said Tobias Forge, the frontman of Swedish rock group Ghost. Forge was explaining why the band’s world tour is mandating a no-phones policy. A music expert, philosopher and psychologist explain what is going on when artists restrict what their fans can do at their performances.

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All-In Ticket Pricing Rule Goes Live, Intended to Level Playing Field
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All-In Ticket Pricing Rule Goes Live, Intended to Level Playing Field

TicketNews (2025). A major shift in how ticket prices are displayed went into effect this week, as the Federal Trade Commission’s newly adopted “all-in pricing” rule requires businesses to include all known fees and charges before asking for payment. This move is largely seen as a win for consumers and a step toward fairness among ticket sellers—though it won’t necessarily bring costs down.

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The FTC’s new rule on ticket prices is a win for consumers, experts say — but don’t expect it to bring costs down
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The FTC’s new rule on ticket prices is a win for consumers, experts say — but don’t expect it to bring costs down

CNBC (2025). The Federal Trade Commission’s new rule requires ticket sellers to disclose total prices upfront, including fees, prohibiting them from concealing add-on charges until the last minute. “More transparency is always a win for consumers,” says Andrew Mall, an associate professor of music at Northeastern University. However, “if there are any consumers who have been expecting fewer fees as a result, they will be disappointed.”

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Fyre Fest is up for sale. Could someone buy the brand and turn it around?
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Fyre Fest is up for sale. Could someone buy the brand and turn it around?

Northeastern Global News (2025). The doomed festival’s founder Billy McFarland said the brand can be purchased, but one Northeastern expert said it’s “poisonous.” Could someone purchase the Fyre Fest brand and revive it? It would be a difficult endeavor, said Andrew Mall, associate professor of music at Northeastern University.

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How to buy concert tickets — and avoid getting scammed
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How to buy concert tickets — and avoid getting scammed

Portland Press Herald (2025). Anyone who has bought a ticket to live entertainment in the past few years has likely racked up as many questions as they have credit card debt. We talked to industry experts, arts professionals and concert promoters to demystify what third-party ticket sellers are doing and to help you get the best seat for your buck.

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Songs are getting shorter, thanks in part to Spotify and TikTok algorithms
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Songs are getting shorter, thanks in part to Spotify and TikTok algorithms

The Washington Times (2025). Songs are becoming shorter as artists tailor their tracks to fit the algorithms of TikTok and Spotify, where quick hooks and replay-friendly formats drive plays and chart success. “Artists, especially new young artists, are simply just creating hooks and trying to circulate those on TikTok,” professor Andrew Mall, who studies music and media at Northeastern University, told The Washington Times.

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Beyoncé fans complain of inconsistent ticket prices for Cowboy Carter Tour

CBS Morning News (2025). Some Beyoncé fans say they're seeing inconsistent ticket prices for the Cowboy Carter Tour, with some social media users pointing to seats in the same section going for different prices depending on when you bought the tickets. Andrew Mall, associate professor of music at Northeastern University, joined CBS News to discuss the issue.

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Funflation: Concert ticket prices have soared, but music fans don’t seem to care
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Funflation: Concert ticket prices have soared, but music fans don’t seem to care

CNBC (2025). 2025 promises to be another big year for live music events. That may also mean concertgoers will be shelling out more for their favorite shows. After rising steadily post-pandemic, admission to movies, theaters and concerts jumped 20% since 2021, according to the Bureau of Labor Statistics’ consumer price index data. And yet, consumers have demonstrated a high tolerance for the increasing price tag, also known as “funflation.”

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Courses Andrew Mall Courses Andrew Mall

Seminar in Music Industry

In this capstone course for music industry students, we explore contemporary analyses and issues with an eye toward critically assessing and engaging the music industries. Each student brings to the classroom a unique set of skills and experiences, including those grounded in coursework and experiential learning (such as co-ops, internships, research, service learning, study abroad, and other activities). During seminar, we learn together as a class from these individualized experiences and sets of expertise—the sum of our knowledge, in essence, is greater than its individual parts.

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“Dynamic pricing” was a top contender for word of the year. Here’s why it got consumers so worked up in 2024
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“Dynamic pricing” was a top contender for word of the year. Here’s why it got consumers so worked up in 2024

CNBC (2024). “Dynamic pricing” made Oxford University Press’ shortlist for the word of the year in 2024. Although the practice has been around for years, a recent surge in demand for sought-after concert tickets, such as Taylor Swift’s Eras Tour, brought dynamic pricing back into the spotlight.

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Could Fyre Festival happen again? Billy McFarland thinks so, but experts have their doubts
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Could Fyre Festival happen again? Billy McFarland thinks so, but experts have their doubts

Northeastern Global News (2024). The disgraced founder behind the original Fyre Festival is out of prison and announced his plans to run a second iteration of the failed music festival in April 2025. His intentions to bring back the festival, which led to him doing jail time for wire fraud charges, was shocking to people in the music world.

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Unpacking the magic of music festivals
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Unpacking the magic of music festivals

1A/NPR (2024). Some of music’s most legendary moments didn’t happen in our nation’s storied venues or theaters, but outside, in front of the roaring crowds at music festivals. And festivals have brought the fire for decades. Jimi Hendrix famously performed the Star Spangled Banner in front of 200,000 people at Woodstock in 1969. Half a century later, music festivals big and small attract millions of Americans each year. What keeps people coming back and how do organizers keep so many music fans safe?

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Music Festival Chaos: Inside the Deadly Risks at Concerts
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Music Festival Chaos: Inside the Deadly Risks at Concerts

Newsweek (2024). Music festivals like AstroWorld, Route 91 in Las Vegas, and Woodstock '99 have turned from parties to tragedies over the years, raising serious concerns about safety and security. These deadly stampedes, shootings, and riots, leave festival goers continuing to question if there are enough safety measures in place to protect attendees.

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