Andrew Mall 5/14/25 Andrew Mall 5/14/25

All-In Ticket Pricing Rule Goes Live, Intended to Level Playing Field

TicketNews (2025). A major shift in how ticket prices are displayed went into effect this week, as the Federal Trade Commission’s newly adopted “all-in pricing” rule requires businesses to include all known fees and charges before asking for payment. This move is largely seen as a win for consumers and a step toward fairness among ticket sellers—though it won’t necessarily bring costs down.

Andrew Mall 5/13/25 Andrew Mall 5/13/25

The FTC’s new rule on ticket prices is a win for consumers, experts say — but don’t expect it to bring costs down

CNBC (2025). The Federal Trade Commission’s new rule requires ticket sellers to disclose total prices upfront, including fees, prohibiting them from concealing add-on charges until the last minute. “More transparency is always a win for consumers,” says Andrew Mall, an associate professor of music at Northeastern University. However, “if there are any consumers who have been expecting fewer fees as a result, they will be disappointed.”

Andrew Mall 4/17/25 Andrew Mall 4/17/25

How to buy concert tickets — and avoid getting scammed

Portland Press Herald (2025). Anyone who has bought a ticket to live entertainment in the past few years has likely racked up as many questions as they have credit card debt. We talked to industry experts, arts professionals and concert promoters to demystify what third-party ticket sellers are doing and to help you get the best seat for your buck.

Andrew Mall 2/19/25 Andrew Mall 2/19/25

Beyoncé fans complain of inconsistent ticket prices for Cowboy Carter Tour

CBS Morning News (2025). Some Beyoncé fans say they're seeing inconsistent ticket prices for the Cowboy Carter Tour, with some social media users pointing to seats in the same section going for different prices depending on when you bought the tickets. Andrew Mall, associate professor of music at Northeastern University, joined CBS News to discuss the issue.

Andrew Mall 2/1/25 Andrew Mall 2/1/25

Funflation: Concert ticket prices have soared, but music fans don’t seem to care

CNBC (2025). 2025 promises to be another big year for live music events. That may also mean concertgoers will be shelling out more for their favorite shows. After rising steadily post-pandemic, admission to movies, theaters and concerts jumped 20% since 2021, according to the Bureau of Labor Statistics’ consumer price index data. And yet, consumers have demonstrated a high tolerance for the increasing price tag, also known as “funflation.”

Andrew Mall 12/4/24 Andrew Mall 12/4/24

“Dynamic pricing” was a top contender for word of the year. Here’s why it got consumers so worked up in 2024

CNBC (2024). “Dynamic pricing” made Oxford University Press’ shortlist for the word of the year in 2024. Although the practice has been around for years, a recent surge in demand for sought-after concert tickets, such as Taylor Swift’s Eras Tour, brought dynamic pricing back into the spotlight.

Andrew Mall 10/2/24 Andrew Mall 10/2/24

What is dynamic pricing and why is it hiking ticket prices for Oasis, Taylor Swift and your favorite artist?

Northeastern Global News (2024). Dynamic pricing was meant to stabilize the market; instead, fans have been hit with spiking ticket costs. How do we fix concert ticketing? A Northeastern music industry expert weighs in.

Andrew Mall 4/22/24 Andrew Mall 4/22/24

Live Nation and Ticketmaster face an impending federal antitrust lawsuit. Will the government finally break up the monopoly?

Northeastern Global News (2024). The 2010 merger between Live Nation and Ticketmaster is “essentially unfixable,” says a Northeastern antitrust expert. But could the Justice Department take the incredible step of breaking up the two companies?