Andrew Mall 5/13/25 Andrew Mall 5/13/25

The FTC’s new rule on ticket prices is a win for consumers, experts say — but don’t expect it to bring costs down

CNBC (2025). The Federal Trade Commission’s new rule requires ticket sellers to disclose total prices upfront, including fees, prohibiting them from concealing add-on charges until the last minute. “More transparency is always a win for consumers,” says Andrew Mall, an associate professor of music at Northeastern University. However, “if there are any consumers who have been expecting fewer fees as a result, they will be disappointed.”

Andrew Mall 2/1/25 Andrew Mall 2/1/25

Funflation: Concert ticket prices have soared, but music fans don’t seem to care

CNBC (2025). 2025 promises to be another big year for live music events. That may also mean concertgoers will be shelling out more for their favorite shows. After rising steadily post-pandemic, admission to movies, theaters and concerts jumped 20% since 2021, according to the Bureau of Labor Statistics’ consumer price index data. And yet, consumers have demonstrated a high tolerance for the increasing price tag, also known as “funflation.”

Andrew Mall 12/4/24 Andrew Mall 12/4/24

“Dynamic pricing” was a top contender for word of the year. Here’s why it got consumers so worked up in 2024

CNBC (2024). “Dynamic pricing” made Oxford University Press’ shortlist for the word of the year in 2024. Although the practice has been around for years, a recent surge in demand for sought-after concert tickets, such as Taylor Swift’s Eras Tour, brought dynamic pricing back into the spotlight.

The FTC’s new rule on ticket prices is a win for consumers, experts say — but don’t expect it to bring costs down

Funflation: Concert ticket prices have soared, but music fans don’t seem to care

“Dynamic pricing” was a top contender for word of the year. Here’s why it got consumers so worked up in 2024

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Andrew Mall, ph.d